IT-enabled services (ITES):

Business Process Outsourcing (BPO):

Outsourcing non-core business functions such as customer support, human resources, finance and accounting, and more to third-party service providers.

Knowledge Process Outsourcing (KPO):

Outsourcing information-related processes that require specialized domain knowledge such as research and development, data analytics, market research, etc.

Customer Support Services:

Providing customer assistance and support through various channels like phone, email, chat, and social media.

Data Entry and Data Processing:

Managing and processing large volumes of data including data entry, data cleansing, data mining, and data analysis.

Content Moderation:

Filtering and managing user-generated content on online platforms to ensure compliance with community guidelines and regulations.

IT Help Desk and Technical Support:

Providing technical assistance, troubleshooting, and support for hardware, software, and IT-related issues.

E-commerce Services:

Supporting online retail operations including order processing, inventory management, catalog management, and customer support.

Finance and Accounting Services:

Outsourcing financial processes such as accounts payable, accounts receivable, payroll processing, tax preparation, and financial reporting.

Healthcare Information Management:

Managing and processing healthcare-related information such as medical billing, medical transcription, medical coding, and claims processing.

Human Resource Outsourcing (HRO):

Outsourcing HR functions like recruitment, payroll administration, employee benefits management, and performance management.

Legal Process Outsourcing (LPO):

Outsourcing legal support services including document review, contract management, legal research, and intellectual property services.

Web Development and Design Services:

Providing website development, design, maintenance, and related services for businesses and organizations.

Digital Marketing Services:

Offering various online marketing services such as search engine optimization (SEO), social media marketing, content marketing, and pay-per-click (PPC) advertising.

Remote Infrastructure Management (RIM):

Managing and monitoring IT infrastructure remotely including servers, networks, databases, and cloud infrastructure.

Telecom Services:

Providing services related to telecommunications including network management, customer support, billing, and more.